How to Turn Off the Outlook Anti-Virus Integration

Reasons Why You Might Want to Turn Off Your Outlook Anti-Virus Integration

The anti-virus plugin may interfere with Outlook’s performance. If you encounter one or more of the following scenarios, it may be prudent to uninstall the plugin.

Possible scenarios are:

•     Lost attachments or mail
•     Errors when sending/receiving emails
•     Duplicated emails
•     Larger fonts 
•     Visible HTML codes
•     Messages stuck in outbox
•     Issues with send/receive performance

How to Remove the Outlook Anti-Virus Plugin Step-by-Step

Step 1: Open Outlook, go to the “File” tab and then click “Options”.

Step 2: Click “Add-ins”.

Step 3: Next to “Manage”, open the drop-down list. 

Step 4: Click “COM Add-ins”, then click on the “Go…” button.

Step 5: Now select your anti-virus plugin, click “remove” and then “Ok”.

Step 6: Finally, click “Send/Receive” and then “Update folder”.

Important Note: 

When the anti-virus plugin is disabled, it is still safe to read email because email cannot infect your system on its own. However, unless you are certain that the attachment is from a legitimate source, you should avoid opening it without virus protection.

What’s your experience with the Outlook anti-virus plugin? Do you have any questions? Feel free to leave them in the comment section!

See you soon,

Aline & the Lookeen team