After January 31, 2020, Microsoft Clutter, the email sorting tool available to Office 365 customers, will no longer be available. Which means users looking to declutter their inbox automatically should get acquainted with Focused Inbox.
With the Focused Inbox feature, you’ll be able to say farewell to clutter and ignite delight back into your email inbox.
How Focused Inbox works
Focused Inbox is a feature that aims to help you focus on emails that are the most important to you. It does this by automatically sorting your emails so that you are able to determine the messages that require your attention from the more trivial ones.
It’s designed to help you keep your inbox organized by separating your messages into two tabs: Focused and Other. The feature then attempts to categorize important messages into the Focused tab, leaving the unimportant messages (marketing emails, memes and jokes from your friends) into the Other tab. You’re free to switch between tabs at any time.
You’ll notice that it will favor messages sent from contacts you regularly interact with. Unlike Clutter, this feature only changes the view of your messages and not the actual content of them.
Please note that if you can’t find the Focused Inbox command on the View tab, it may mean that the feature is not available for you to use. Factors such as the version of Outlook you are using and your mail server type affect the access.
For instance, according to Microsoft, to use the Focused Inbox feature, a Microsoft Exchange or Office 365 account is required. However, keep in mind that regardless of whether you’re on an Exchange server or not, if your administrator has disabled the feature, then that will influence if you can see the feature or not.