What made you dive into Outlook specifically?
I started out supporting Windows, Excel, Word, and Outlook but because very few people knew anything about Outlook, I quickly became the ‘know-it-all’ for Outlook questions. As I dug deeper into learning more about Outlook, I was fascinated by what I could do with it and it sucked me in.
You took over at Slipstick for Sue Mosher, are you still in contact?
Yes, we’re still in contact, mostly on Facebook, although I saw her in person when she stopped by my office for lunch earlier this year on her way to a conference. Sue “retired” from everything Outlook a few years ago and switched to a Mac so not to be tempted by Outlook.
You manage Outlook Tips, as well as Slipstick, plus you are active in the Microsoft answers and TechNet boards. How do you find so much time?
When other people watch TV, I use my computer. I broke my TV habit back in the 80’s – the kids wanted to watch TV instead of playing outside so I had the cable disconnected. Problem solved.
You wrote a book back in 2013 called, “Outlook 2013 Absolute Beginner’s Guide”. Are you thinking about writing another?
It’s something I always think about but never find the time to work on. If I do release another book, it’s more likely to be a self-published e-book. I don’t see myself writing for a publisher as the market for Outlook books is small (and saturated), and compensation too low. Plus, with the new release schedule, paper books are often obsolete before they are printed or soon after. E-books solve some of this problem – releasing updated eBooks is easy, but it is time consuming to keep updating the book. (I have a hard time keeping my articles updated with the changes!)
Any advice you’d give to new MVP award winners?
Do it because you love helping people, not because you want the MVP title.
Thanks so much for speaking with us, Diane!
You can find out more about Diane from her MVP profile, or check out her contributions on MSDN forums. If you’re at all interested in learning more about Outlook, please also visit her websites slipstick.com and outlook-tips.net!